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Built for operators who inherit messy CRM maps

CloudNetwork Dev started when lifecycle leads kept asking for the same thing: receipts. Not buzzwords — diagrams, rubrics, and governance trails they could drop into program reviews.

Studio floor

Overhead photo of workshop tables covered in annotated segment sketches

Principles

  • Teach with your live artifacts, not generic slideware.
  • Document exclusions as loudly as inclusions.
  • Pair creative tension with operational receipts.
  • Prefer modest pilots over sweeping mandates.

Milestones

2019

First public cohort

Piloted Audience Rules Atlas with two lifecycle teams in Tokyo and Singapore.

2022

Governance console kit

Packaged change templates now reused across SaaS and mobility programs.

2025

JP studio footprint

Opened Saitama facilitation space for hybrid labs with APAC-friendly windows.

Team

Avatar for Mika Sato

Mika Sato

CRM Advisor

Designs lifecycle interventions for SaaS renewals with an emphasis on audience clarity.

Avatar for Jonah Reeves

Jonah Reeves

Segmentation Mentor

Facilitates geometry-first sessions so analysts and marketers argue about shapes, not joins.

Avatar for Amelia Costa

Amelia Costa

Governance Coach

Builds change paths that keep approvals human for distributed CRM programs.

Avatar for Noah Ibrahim

Noah Ibrahim

Segmentation Mentor

Pairs creative teams with rubrics that respect studio timelines.

Avatar for Sora Halim

Sora Halim

CRM Advisor

Translates operational signals into cohort stories executives can follow.

Avatar for Ivy Nakamura

Ivy Nakamura

Governance Coach

Runs signal clinics for overnight jobs with an eye toward on-call empathy.

Avatar for Clara Nguyen

Clara Nguyen

Segmentation Mentor

Bridges ESP reviewers and CRM strategists with shared QA language.

Avatar for Ren Wolfe

Ren Wolfe

CRM Advisor

Specializes in subscription brands juggling promo and lifecycle pressure.

Avatar for Elias Park

Elias Park

Governance Coach

Documents escalation paths so rollback drills do not live in one person’s head.